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Shop usage and purchase rules
1.3. Drawing up an item order is considered to be the Purchaser's offer to the Seller to enter into this Agreement regarding the delivery of the ordered Item and the agreement of the Buyer to purchase the ordered Item at the specified price.
1.4. The following Buyers may purchase Goods in this Internet Store:
1.4.1. natural persons aged 18 (eighteen);
1.4.2. natural persons between 14 (fourteen) and 18 (eighteen) years, if the consent of their parents or guardians has been obtained, except where they act by personal means;
1.4.3. legal entities.
The Buyer, in agreement with these Regulations, confirms that it has the right to purchase Goods at this Internet shop.
2.1. Buyer orders Item by selecting, inserting in cart, filling in the appropriate order form on Sellers home page www.paintme.lv. When performing the order, the purchaser undertakes to provide accurate information, i.e. given name, surname, place of delivery and his or her contact details. Personal data required for a transaction shall be processed in accordance with the requirements of regulatory enactments.
2.2. The purchaser is responsible for the correct presentation of the data, otherwise the supply of the item is not guaranteed.
2.3. Orders and orders can be made by Buyer at any time of day. The Seller sends to the Buyer an acknowledgement of accepting the order to the e-mail address specified in the application form. If the Buyer does not receive a supporting email, the order has not been accepted.
2.4. The vendor carries out the delivery of the item via an Omniva service or any other transportation service provider.
2.4.1. If the Buyer pays more than one Item during the same order, these Goods are delivered in the same consignment;
2.5. The salesperson undertakes to ship the goods within 2 - 5 (two to five) working days from the time the order is approved.
2.6. The final price of the item is listed in the “Catalog” section of the www.paintme.lv section of each Product Internet sales site. All prices are indicated including taxes and duties in accordance with the legislation specified in the Republic of Latvia.
2.7. The Purchaser pays for the Item in one of the following ways:
2.7.1. in Online Strore www.paintme.lv with creditcard (MasterCard, Visa, Maestro, Visa Electron);
2.7.2. in Online Strore www.paintme.lv with Paypal;
2.7.3. with bank transfer to Sellers bank account;
2.7.4. through a non-cash transfer using the Luminor Internet banking platform.
3.1. In the event that the goods are assembled inaccurately, the purchaser has the right to return or exchange the item within 14 (fourteen) days. The Buyer shall inform the Salesperson in the form of communication referred to in paragraph 6 of the Agreement of an inaccurate assembly of goods. In that case, the supply of goods returned or exchanged shall be free of charge.
3.2. According to the Consumer Rights Protection Law and the Cabinet regulations of 20 May 2014, 255 “Provisions regarding distance contract” The purchaser has the right to exercise the right of withdrawal. Given the nature of the goods offered by the Salesperson and hygiene considerations, the right of withdrawal is not exercisable if the Buyer has opened the Packages of Item Elements. Right of withdrawal to be exercised according to the SellerRights of withdrawal
3.3. The right of withdrawal may only be exercised by purchasers who are natural persons.
3.4. If the Buyer wishes to exercise his right of withdrawal, the following recommendations and conditions shall be taken into account:
3.4.1. Items of the item to be returned (e.g. paint tanks) must not be open or used (taking into account the specific nature of the item). If the condition of the returning Product has deteriorated and has occurred incorrectly when it is stored, the purchaser shall not be entitled to exercise the right of withdrawal.
3.4.2. The purchaser is obliged to retain and not damage the original packaging of the Product.
3.4.4. The buyer is obliged to keep and, if necessary, produce a supporting document for the purchase.
3.5. On the basis of the Buyer's refusal, the Salesperson shall transfer the cash for the return Item and its delivery costs to the bank account indicated on the Buyer's withdrawal form within 14 (fourteen) calendar days after receipt of the Item indicated in the Contract Termination and Refusal Form at the address indicated by the seller.
3.6. For more information on what is a distance contract and the right of withdrawal, the purchaser may consult the following website: http://www.ptac.gov.lv/lv/content/par-distances-tirdzniec-bu
4.1. order number
4.2. name and surname of the applicant;
4.3. the e-mail address that the order was ordered to;
4.4. phone number;
4.5. nature of the application, proposal or complaint, circumstances and requirements relating thereto;
4.6. the preferred form of reply, orally, in writing by post or by e-mail. If the preferred form of reply is not indicated, the reply shall be given in the same way as the complaint was lodged.
6.1. For telephone communication: +371 28611561;
6.2. For electronic communication: email@example.com.
It is prohibited to use the text of this document without co-ordination with the SIA "Creatrade".